Room Attendant

Reference: GPH - RAHSK

Skills: 
Previous experience of cleaning is essential
Previous experience as Room Attendant in a hotel is preferable, although not essential
Attention to detail
High standards
Applicants must be eligible to work in the UK

National Living Wage is offered to those over 25

No agencies please

Hours: Hours will be as and when required basis - no set working pattern

<br>Previous experience of F & B management within in a similar establishment (covering all aspects of service)
<br>Previous experience of duty management
<br>Excellent communication skills both oral and written
<br>High standard of personal presentation
<br>High standard of customer care and ability to analyse performance levels, identify and implement measures to improve performance
<br>Ability to develop and deliver training solutions to assist with improvement of customer service standards
<br>Assessment of F & B sales performance and ability to recognise actions to maximise sales activity to generate revenue
<br>Effective rostering to meet business requirements, contributing to efficient productivity levels
<br>Ability to interpret P&Ls, KPIs, sales and costs, diner ratios, average spend and expenditure
<br>Previous experience of recruitment and selection of the F & B team, ensuring a high calibre of applicants are selected and retained
<br>Ability to resolve issues and ensure they are dealt with in a timely manner
<br>In-depth experience of liquor stock control, ordering and costing
<br>Experience of Micros point of sale and system administration is preferable
<br>IT skills are essential and competence is required in use of email, word and excel 
<br>Experience of health & safety, risk assessments, COSHH and PPE training
<br>Personal liquor license holder and food hygiene certificate holder 
<br>Eligible to work in the UK with the ability to work 5 out of 7 shifts on a rota basis, including early mornings, evenings and weekends 
<br>Flexibility is required to meet business needs and hours of work will also be dependant on this
<br>
<br>What are we offering?
<br>
<br>We are offering a competitive salary of 17k - 19k.  We offer training and management development programmes and the chance to progress within the company.  Discounts are offered on accommodation and food & beverages within the Portland group.  Leisure club membership and car parking are complimentary
<br>
<br>No agencies please

Salary/Hourly rate: £7.05 per hour

Job closing date: 08.05.17

Email: recruitment@pondhotel.com

Comments:  Please submit the completed form to the address provided. Due to the high level of applications, if we have not contacted you within 21 days, it is unlikely you have been successful on this occasion

Download Application Form